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| Conditions of Use |
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Prices are charged in the local currency Swedish kronor (SEK).
Deviation from the terms are valid only if both parties have signed special agreement regulating this.
This page (Conditions of Use) is auto translated from the swedish language.
Applicability
These purchase terms are applicable provided that American or other applicable law not provide for conditions that are in conflict with them. For the private consumer, the consumer purchasing and Distance Contracts which also include protection for selling the company. More information is available on request in the Consumer Agencyīs website, www.kov.se.
Order
In case the customer is under 18 years as guardian permission must be obtained before the purchase is carried out. The Order made by another personīs name without his consent, or otherwise involving the Sales Company suffer financial damage, police reported. Sales Company disclaims any for typographical errors, errors in information, and errors in the specification, all of the Sales range where products and services. All image data to be seen as illustrations and can not be guaranteed reproduce exactly the look and character.
Payment
VAT is included in all prices for EU shippments.
VAT (TAX) is subtracted from the price for shippments to non EU countries.
Payment is made with credit card over the Internet at the last step in the webshop.
We use CertiTrades payment (www.certitrade.net),
which allows payment with Visa, MasterCard and American Express.
For sales through konto-/kreditkort begins conditions apply as soon as the card transaction has been approved.
Sales Company reserves its position on any price changes, incorrect prices and final sale.
Provided that such is clearly incorrect,
this may compel Sales Company to cancel the purchase and
repay any amount paid in the best manner.
The shipping cost is added automaticaly at the last step in the webshop.
Delivery and cancellations
Orders received by noon. 12:00 hours on Monday to Thursday will be processed the same day, for delivery within 5 working days. Orders received on Fridays, Saturdays and Sundays will be discussed next Monday. Delivery by mail / freight forwarding. Delivery of commissioned service under orders. In cases where the client believes that the delivery is delayed in such a way that he no longer wishes to the supply of contract, is the customerīs responsibility to the order be canceled in accordance with the Sales purchase terms. Cancellation after the order has been dispatching is not possible. In cases where the order has become meet the customer is required to receive the order. Cancellation product or service acquired or completed specially for the customer, is not possible. Cancellation is not valid until the customer received confirmation from the Sales Company antigen per e-mail or fax.
Ownership rights reserved
All goods remain the Sales property until full payment is made.
Liability for defects
Sales responsibility for errors in delivery is limited to existing conditions of sale Sales Company bears no direct or indirect responsibility for example, but not limited to, inkompatiblilitet, delivery delays, business interruption, data loss, additional work or other economic harm.
Complaints Terms and right
It is appropriate to the customerīs arrival check delivery to verify that this is accurate and error free. At the complaint, the customer contact the Sales complaints department on the phone 0046 (0)8-105629, via the Sales www.tomtar.se website or e-mail and give the order ID and the cause of the complaint. In cases of complaint by the customer shall be requesting a so-called RN (return number), which is then valid for 14 days.
At all cases where a product is returned to the Sales Company, the first customer to obtain an RN. Returning the consignment shall then be marked with the RN. The customer should write received RN to package the patch so that the original package not be damaged. Defective products returned to the Sales Company should be treated as if they were faultless. It is in all types of returns extremely important that the product is packaged in such a way that it is not likely to be damaged. For private consumer concerns consumer purchasing, which means that the customer has the right to have the freight paid in return a valid case. In Sales Company has a private consumer right to get a prepaid package patch to send. In the case returned the matter is not valid and the customer has received a prepaid package patch to send itself, will be charged shipping cost return. In the case returned reason, complaints and errors can not be detected, a fee of 200: - + VAT + shipping return and the handling cost for the case. Consignments lacks RN returned to the customer and the cost of freight charged. Sales Company reserves the right to replace defective be the equivalent of the cases identical goods not available.
Private Consumers have the right to cancel the purchase within 14 days under the Distance Contracts.
The right applies under that law only if the product and its original packaging can be returned in essentially unchanged. The product may not be used. Would consumers use their right of withdrawal, this contact Sales Company for the attainment of an RN. Return Shipment borne by the consumer.
When products are customized for particular customer, not replacement, buying or withdrawal.
If an item is damaged, the transport Sales Company contacted within five days for information on compensation.
Transport Damaged Goods
If a product from the Sales Company damaged in transport, whether the damage is clearly visible or hidden, it should be notified immediately to the shipper, within 7 days.
Force Majeure
Events such as war, natural disaster, industrial action in the labor market, government decisions, loss of supplies from subcontractors, make the event and similar events outside the Sales control, which is not reasonably foreseeable, shall by force majeure, which means that Sales Company released from its obligations to fulfill agreements.
Other
Sales Company reserves the right to amend any information, including but not limited to prices, technical specifications and product offerings without prior notice. At any final sale to the declared price or because that a sales item deleted, Sales Company has the right to cancel the purchase and refund any amount paid in the best manner. Sales Company shall also notify the customer on the replacement or equivalent sale items available
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